Employees who work in digital workplaces tend to have relatively high levels of productivity and motivation, but organizations should be alert to security risks associated with these technologies, and to the emergence of a gap between employees who are and are not technologically adept, according to a global study conducted by Aruba, a Hewlett Packard Enterprise company.

The results of the study, “The Right Technologies Unlock the Potential of the Digital Workplace,” were based on interviews conducted in April and May 2018 with 7,000 employees working at organizations based in 15 countries across the globe, including the U.S. The findings revealed that a more digitally-driven workplace has both business and human benefits, and that companies that are less technologically advanced are at risk of falling behind the competition and failing to attract top talent. The study also warned that a clear chasm in employee performance and sentiment is emerging between more advanced digital workplaces and those that use digital technology to a lesser extent, and that companies must be vigilant as more digital-savvy employees are taking greater risks with data and information security.

Specifically, the analysis showed that “Digital Revolutionaries,” or employees identified as those who work in fully-enabled digital workplaces where new workplace technologies are in widespread use, were 51% more likely to report having strong job satisfaction and were 43% more likely to say they feel positive about their work-life balance than “Digital Laggards,” or those who have less access to workplace technology. The findings also showed that Revolutionary employees were also 60% more likely to say they are motivated at work, and 91% more likely to praise their company’s vision.

The study also found that rather than perceiving advancements in digital technology and automation as a threat to job security, most of the employees surveyed are enthusiastic about these technologies, with 71% saying they would welcome a fully automated workplace in the future that allows their employer to build a smarter, more effective working environment. The results further showed almost all of the respondents (93%) think their workplace would be improved through greater use of technology, and large shares are confident that digital technology will result in a more efficient (56%), more collaborative (52%), and more appealing (47%) work environment.

While confirming that the benefits of digital workplaces are wide-ranging, the study also cautioned that cybersecurity remains a challenge for employers. The study recommended that companies seek to adapt to leverage the benefits of new digital workplace technology while simultaneously minimizing security risks organizations by adopting a digital workplace strategy, building collaborative digital workspaces, and incorporating security into the workplace from the ground up.

From Benefit Trends Newsletter, Volume 61, Issue 7

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